Bernhard - 24.06.2023
I lost 45 Euros. I tried to fill my rented car on a Saturday afternoon before leaving the country. The station was closed but there was supposedly the possibility to fill the car based on an automagic cash machine. The pumps didn't work two times. I received the receipts but I am not able to present them at the station for an eventual refund on Monday when the station opens again. This is robbery! It should not happen at an international airport. And the worst is that nobody, I.e., the company, seems to take care as there are similar comments on the net since many years. I saw them too late. Shame on the company!

Fiona Cassar - 07.07.2021
A very BAD BAD service. The weather is scorching hot. Went to fill my car with LPG. Waited 5 mins and no one came to help me. Phoned the petrol station and the clerk told me to wait 30 minutes because the pump attendant went for an errand. I asked if there was someone else and she told me that the other guy is on vacation leave. When I asked if there was someone else to help me, her reply was 'No. You have to wait.'. What a disgrace!!!! Also on their site there are quoted their opening hours from 7.30am till 5.30pm. When I asked the pump attendant he told me from 8am till 5pm. What is the real time?

hanan gl - 24.02.2019
i was going to return my rented car to the airport at about 22:10. put 20 euro in slot to 3 pump. didnt work.no refund! nobody to talk to. had to use other pump that worked-pump no. 1. very bad service!! rip off

Paula - 31.07.2018
I lost €20 euros at midnight on Sunday 29th of July. The station was closed but I was obliged to return my car with a full tank.
I waited for my receipt to be printed but NOTHING happened. When I eventually opened my petrol lock 3/4mins later ....I had lost my money!!! This is not the first time this has happened to me. So I had to go through the whole process again , which was really frustrating.
This should not happen at an INTERNATIONAL AIRPORT. Malta please get a grip because It's a real shame if people end their happy holiday on such a bad note.
We need to be able to use a credit card. The airport cash machine was out of order!!!! imagine if I'd left it to the last minute.
I felt a sense a panic at the airport being on my own. It was a really bad experience. I had to drive back to our apartment and borrow my sons holiday spending money. Just as well he had some left! The whole process was a real waste of time and left me feeling drained.

I keep on trying to call the petrol station to get my money back as a matter of principal using 00356 23606435.

Harsha Datla - 11.12.2017
Hello Everyone, I was leaving to Catania, today morning (11 Dec 2017). I have arrived at the Petrol station around at 4:55.
There was label saying only CASH accepted.
I have inserted EUR 20 and pressed pump 6, got the Voucher 705632 printed at 04:56:46 (Receipt attached) and NO petrol was dispensed and there was no REFUND and no one to talk.
I had to Insert another EUR 20 and got Petrol from PUMP 3.
Tried to contact the phone number, no one answers.

Nadine - 29.08.2017
I'm trying to call since 3rd of August!!! Never somebody pick up. I want my money back!!!

Sylvie THIRIOT - 17.08.2017
Hello,
On August 14th at 6pm: 26: 12 we inserted a 10 euro bill and pressed pump 3 and did not have gas. We took the plane that evening to France. So we could not come to see you the next day to get the money back. We are really disappointed with this system that works badly. Best regards

Jeremy - 21.06.2017
On Sunday had to return rented car at airport with full tank before catrching flight. Went to MIA. Paid for 5 € but got no petrol. Another man with same problem having paid 20 €. Security guard told us to return next day. Not much good if leaving. Guard also phoned company but no reply. No contact number for company or way to make claim. Have heard of other problems. Hope to get refund but most unlikely.

peter cachia - 22.04.2017
i tryed to call the petrol station from 7 this morning but there was no answer till 10 why is that hard to contact you i need to talk to you

Russ Young - 27.11.2016
Do not use this service station!!!!!!!
They have a self service on a Sunday, you have to put your money or card in, fill your car with fuel and then take the receipt to get your change. Sounds good except on a Sunday they are closed!!!! So you cannot get your refund!!!!!! Even when the owner is there he refuses to give you your change!!!! DO NOT USE IT!!!!!!!!

David Griscti - 08.04.2016
I mispoke and I inadvertently made the above accusation which turned out to be wrong I was not ripped off come to find out I had received two moving speeding tickets while in Malta they used my card to pay for the moving violation. I take it all back. I made a mistake.

Martin Vella - 22.04.2015
I believe you as this happened to me and I can tell you that this is unauthorised, illegal and constitutes a criminal act. MIA Service Station hires cars at low cost to Car Importers such as Gasan and then they get the info from them and use it without consent.

David E Griscti - 19.12.2014
Someone with access to credit card #'s has obtained my info and illegally made 2 separate transactions [ purchases] from this service station on November 27 2014